Last updated: 2026-01-17
This Privacy Policy explains how Leo Books (“Leo Books,” “we,” “us,” “our”) collects, uses, discloses, and protects information when you use our website, apps, and related services (collectively, the “Service”), including creating and ordering personalized children’s books.
Privacy contact: privacy@leo-books.com
Support: support@leo-books.com
Mail: 350 Forest Ave #213, Laguna Beach, California, USA
This Privacy Policy applies to information we handle through the Service. It does not cover third-party websites or services you may access through links or integrations (for example, carriers’ tracking pages or third-party payment pages), which have their own privacy practices.
Order and account/contact information (if applicable):
Book creation inputs (“Book Inputs”):
Customer support and communications:
When you use the Service, we (and our service providers) may automatically collect:
Payments are processed by a third-party payment processor. We typically receive confirmation and limited details (e.g., payment status, last 4 digits, transaction IDs). We do not store full payment card numbers on our servers.
We use information to:
We may disclose information to:
We use vendors to help run the Service, such as:
These providers are authorized to process information on our behalf for the services they provide to us and are expected to protect it.
We may disclose information if we believe it is necessary to:
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all assets, information may be transferred as part of that transaction.
If you upload photos, we use them only to generate your personalized book content (e.g., to help personalize character appearance).
We do not store your uploaded photos beyond the time needed to generate your book. Photos may be processed transiently (for example, in temporary processing storage) and are deleted promptly after generation.
Typically, your uploaded photos are used as reference to generate illustrations, and the printed book contains generated illustrations and text—not the original uploaded photo—unless the product flow explicitly includes printing the original photo (if you later add such a feature, we will update this policy and/or provide additional notice).
We do not use your uploaded photos or your child’s personal information to train our proprietary models in a way that would make them publicly reproducible, unless you explicitly opt in.
We keep information only as long as reasonably necessary for the purposes described in this policy, including:
Retention periods may vary depending on legal requirements and operational needs.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may contact us to correct certain information (for example, address changes), but changes may not be possible once printing/production has begun.
You can opt out of marketing communications (if we send them) by using the unsubscribe link or contacting us. Transactional messages (e.g., receipts, shipping updates) are not optional.
You may request deletion of certain information (see Section 11). Note: we may need to retain some information for legal obligations, dispute resolution, and fraud prevention.
We may use cookies, pixels, SDKs, and similar technologies for:
Your browser settings may allow you to block cookies. If you disable cookies, some features may not work properly.
If we use advertising/analytics technologies that constitute “sharing” under certain privacy laws, we will provide an appropriate opt-out mechanism (see Section 11D).
Depending on where you live and subject to applicable law, you may have rights to:
Email privacy@leo-books.com with:
To protect you, we may need to verify your identity before completing certain requests. Verification method depends on the request and the sensitivity of the information.
If permitted by law, you may designate an authorized agent to submit requests on your behalf. We may require proof of authorization and identity verification.
We do not sell personal information in the ordinary sense. However, if we use certain analytics/advertising tools, some disclosures may be considered “sharing” under California law. Where applicable, you can request to opt out by contacting privacy@leo-books.com.
We also aim to honor opt-out preference signals where required (such as Global Privacy Control) when applicable.
Leo Books is intended for adults purchasing gifts and custom books. We do not knowingly allow children under 13 to create accounts or submit information directly to the Service. If you believe a child has provided information directly, contact privacy@leo-books.com.
When an adult provides a child’s information and photo for book creation, we process it only to generate and fulfill the custom product (see Section 6).
If you access the Service from outside the United States, your information may be processed in the United States and other countries where our service providers operate. Those locations may have different data protection laws than your jurisdiction.
We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, if changes are material, we may provide additional notice through the Service.
For privacy questions or requests: privacy@leo-books.com
For support: support@leo-books.com
Mailing address: 350 Forest Ave #213, Laguna Beach, California, USA