How Can We Help You?

Find answers to common questions about creating personalized children's books with Leo Books. Can't find what you're looking for? Contact us at support@leo-books.com

Still Have Questions?

Our friendly support team is here to help! We typically respond within 24 hours.

Email Support

Getting Started

Book Customization

Orders & Account

Payment & Pricing

Shipping & Delivery

Book Quality & Technical

Ready to Create Your Story?

Start creating a personalized storybook that your child will treasure forever.

Start Your Story

How Can We Help You?

Still Have Questions?

Getting Started

Book Customization

Orders & Account

Payment & Pricing

Shipping & Delivery

Book Quality & Technical

Ready to Create Your Story?

Themes

Activities

Holidays

Occasions & Ages

Sports

Careers

How Can We Help You?

Still Have Questions?

Getting Started

How do I create a personalized storybook?

Do I need an account to create a book?

How long does it take to create a book?

Can I save my book and finish later?

Book Customization

What art styles are available?

Can I add multiple children to the story?

Can I include our pet in the book?

How many photos should I upload?

What if I don't have photos?

What story templates are available?

Can I add a dedication page?

Orders & Account

What book formats are available?

What is priority processing?

How do I track my order?

Can I make changes after placing an order?

How do I download my book?

Can I share my book with family and friends?

Payment & Pricing

What payment methods do you accept?

Do you offer coupon codes?

Is my payment information secure?

Will I be charged before I see the final book?

What currency do you charge in?

Shipping & Delivery

Where do you ship?

How long does shipping take?

How much is shipping?

Can I change my shipping address after ordering?

Do you offer expedited shipping?

Book Quality & Technical

What size are the books?

How many pages are in each book?

What if I'm not happy with the generated images?

Can I regenerate individual pages if I don't like them?

Are the illustrations unique to my book?

Who reviews my book before printing?

What paper quality do you use?

Can I reorder the same book later?

Ready to Create Your Story?